CRM
•
Global
Ravical &
ServiceNow
Connect Ravical to ServiceNow so client, ticket, and workflow data feeds every draft your team runs.
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Enterprise service management and CRM platform
ServiceNow is a cloud enterprise service management and CRM platform used by large firms to manage clients, tickets, workflows, and internal service delivery. Ravical connects to ServiceNow so client and workflow data feeds drafts, briefings, and follow-ups across the firm.
Ravical connects the tools you already use, so you can deliver faster insights without adding complexity.
Ready to connect
ServiceNow
?
01
Read client and workflow data from ServiceNow
Ravical reads the client records, ticket data, and workflow history ServiceNow holds for the firm, so drafts arrive ready for partner review.
Client records and account context
Tickets, cases, and workflow status
Knowledge base and reference history
02
Turn ServiceNow data into firm-wide work
ServiceNow holds what the firm's service teams are doing. Ravical uses it to prepare the work the firm delivers, drawing on the rest of the firm's tech stack alongside.
Case and ticket history informs every draft
Service catalogue drives the right offering
ITSM data joins the firm-wide picture
